Last updated: November 10, 2026
30-Day Returns
We want you to love your order. If you are not happy with it, you can request a return within 30 days of delivery.
To be eligible, items must be unused, in their original condition and packaging, and come with proof of purchase.
How to Start a Return
Email us at anton.kovenko@yahoo.com with your order number and the reason for the return. We will reply with return instructions and the return address. Please do not send items back without contacting us first, as returns may need to go to our fulfillment partner rather than to us.
Return Shipping
Unless the item arrived damaged, defective or incorrect, the cost of return shipping is paid by the customer and is non-refundable. We recommend using a tracked shipping service.
Damaged, Defective or Wrong Items
Please check your order when it arrives. If an item is damaged, defective or not what you ordered, email us within 7 days of delivery with your order number and photos of the issue. We will send a free replacement or a full refund — in most cases you will not need to return the item.
Refunds
Once your return is received and checked, we will email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Your bank may take a few extra days to show the refund.
Exchanges
The fastest way to get a different item is to return the one you have and place a new order.
Cancellations
You can cancel your order free of charge within 12 hours of placing it by emailing us. After the order has shipped, please follow the return process above.
Customers in the UK and EU
If you are in the UK or EU, you also have a statutory right to cancel your order within 14 days of receiving it without giving a reason. This policy does not affect your statutory rights.
Contact
Questions? Email anton.kovenko@yahoo.com. We reply within 1–2 business days.